State Farm® Insurance Agent Gus Cisneros
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Unicorn Blue
July 7, 2025
5
out of
5
rating by Unicorn Blue
"Frank Solano was very kind and helped me to fix my bill insurance, it was a great help.Frank Solano has exceeded my expectations, providing excellent service and support"
We responded:
"Thank you! We are elated your experience with Beatriz was a great one. We understand that you have several options available to you, and we are grateful that you have selected us. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words! Your State Farm family is here to help!"
Milly Milagros
July 3, 2025
5
out of
5
rating by Milly Milagros
"Today I received a call from Frank with State Farm. His kindness, patience and knowledge made my heart smile. This fabulous customer service is what keeps me choosing them over and over again. Frank is an asset to your company and so greatful to have spoken with him today! Simply THANK YOU!!!!"
We responded:
"Thank you for your kind words Milly! Frank is a great asset to our team, and we are delighted to have him onboard. We’re glad to hear that your experiences have been positive. Our team strives to provide the best service and it's wonderful to know that we met your expectations. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words! Your State Farm family is here to help!"
Jose Díaz Romero
July 3, 2025
5
out of
5
rating by Jose Díaz Romero
"Excellent service and attention I was assisted by Francisco Solano at the State Farm office of agent Gustavo A. Cisneros, and I was very pleased with the experience. Francisco explained everything clearly, answered all my questions with patience and professionalism, and truly made sure I understood the process. You can tell he knows what he's doing and genuinely cares about helping clients. I definitely recommend this office."
We responded:
"Thank you so much for your kind words, Jose! We truly value Frank as a member of our team and are thrilled to have him on board. We appreciate that you have many options available to you, and we are grateful that you chose us. Thank you for sharing your feedback about your experience. We are dedicated to providing our Good Neighbor service for many years to come. Remember, your State Farm family is here to assist you!"
Luis Garrido
July 3, 2025
5
out of
5
rating by Luis Garrido
"Again, Frank got my call today and solved my question very quick and professionally. Thanks."
We responded:
"Thank you for your feedback, Luis! We’re glad to hear that your experience with Frank was positive and he was able to assist you. We are committed to providing you with our Good Neighbor service. Your State Farm family is here to help!"
Shagay Gordon
July 2, 2025
5
out of
5
rating by Shagay Gordon
"Frank was very helpful. He answered my questions and made my concerns very clear."
We responded:
"Thank you, Shagay! We are delighted to hear your experience with Frank was positive. We thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Taddeo
June 27, 2025
5
out of
5
rating by Taddeo
"Grethel was very helpful today with going over our auto insurance plan with State Farm! She clarified everything to us and explained the policies State Farm has for young drivers that allow us to get a lower rate."
We responded:
"Thank you for your kind words, Taddeo! Grethel is a great asset to our team, and we are delighted to have her onboard. We’re glad to hear that your experiences have been positive. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Melanie Trigo
June 26, 2025
5
out of
5
rating by Melanie Trigo
"Frank was great. Took my phone call right away. We discussed the details of the policy changes, seamless and quick process."
We responded:
"Thank you, Melanie! We are excited your experience with Frank was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Lazaro Bacallao
June 26, 2025
5
out of
5
rating by Lazaro Bacallao
"Beatriz with Gus Cisneros State Farm It was a pleasure talking to her very helpful, polite, and considerate. Thank you for your help."
We responded:
"Thank you for your kind words Lazaro! Beatriz is a great asset to our team, and we are delighted to have her on our team. We’re glad to hear that your experiences have been positive. We know you have options when it comes to insurance, and we thank you for your many years of business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Vladimir Gessen
June 25, 2025
5
out of
5
rating by Vladimir Gessen
"Excelente servicio de mi agente de seguros Ailyn Saedt en Gus Cisneros. Gracias!"
We responded:
"¡Gracias, Vladimir! Ailyn es una gran aporte para nuestro equipo y estamos encantados de contar con ella. Nos alegra saber que su experiencia ha sido positiva y esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Barbara Urzais
June 24, 2025
5
out of
5
rating by Barbara Urzais
"Grethel was very attentive and helpful"
We responded:
"Thank you for your feedback, Barbara! Grethel is a great asset to our team, and we are delighted to have her on our team. We’re glad to hear that your experiences have been positive. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Mayra Grille
June 23, 2025
5
out of
5
rating by Mayra Grille
"I have been with State Farm for many years. The staff at Cisneros is amazing. Aylin goes out of her way to help. Anyone I speak to is very attentive to your needs. Thank you for taking care of all my insurance needs. I just called my State Farm Agency. Same as above. Spoke to Frank. With a transfer of cars on my policy. It’s very helpful. Answer my questions. It’s always a pleasure to deal with this agency. Frank was amazing."
We responded:
"Thank you, Mayra! Ailyn is a great asset to our team, and we are thrilled to have her. We’re glad to hear that your experiences over the years have been positive, and we look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Raqual Rose
June 17, 2025
1
out of
5
rating by Raqual Rose
"Terrible experience with this agency. The communication is completely inconsistent—one representative gave me one version of events, and when I called back two weeks later, someone else told me something entirely different. This kind of disorganization and lack of transparency could now result in me being fined due to their negligence. Absolutely unacceptable and unprofessional. Proceed with caution."
Marc Spiegelman
June 16, 2025
5
out of
5
rating by Marc Spiegelman
"Gloria and Gus have been phenomenal- they have been there for the Spiegelman family for over 40 years. We can’t thank you enough. ..And like a good neighbor, State Farm has been most definitely there for us."
We responded:
"Thank you for your kind words, Marc! Gloria is an amazing team member who we value. We know you have options when it comes to insurance, and we thank you for continuing to choose our agency over the years. We are committed to providing you with our Good Neighbor service for many more years to come. Your State Farm family is here to assist you!"
Luis San Miguel
June 16, 2025
5
out of
5
rating by Luis San Miguel
"Julie has been helping me with our auto insurance needs for several years. She is friendly, knowledgeable and always available to help. Highly recommend!"
We responded:
"Thank you for your feedback, Luis! We know you have options when it comes to insurance, and we thank you for choosing our agency. We look forward to continuing our Good Neighbor service for the years to come! Thank you again for the kind words!"
Roberto Esteves
June 11, 2025
5
out of
5
rating by Roberto Esteves
"Gracias Francisco Solano, muy agradecido con tú servicio todo muy bien explicado y me diste todo el tiempo necesario para mis preguntas acerca de la póliza de seguro de auto, a las que respondiste con certeza cada una de ellas, lo que me hizo cambiarme con ustedes y comprar mi nueva póliza de seguro, gracias nuevamente y bendiciones"
We responded:
"¡Gracias, Roberto! Frank es un gran aporte para nuestro equipo y estamos encantados de contar con el. Nos alegra saber que su experiencia ha sido positiva y esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Alan Falk
June 11, 2025
2
out of
5
rating by Alan Falk
"Your app os not an easy thing to use or understand. Couldnt find the one item you asked me to update; place to enter my mileage."
We responded:
"Alan, we’re sorry to hear that your experience with our State Farm office wasn’t as positive as we strive for. Your feedback is important to us, and we’d like the chance to make it right. Please contact our State Farm office so we can address your concerns directly. "
Renato
June 9, 2025
5
out of
5
rating by Renato
"Totalmente satisfecho con el buen ambiente y el trato personal recibido, en esta oportunidad quiero manifestar la capacidad laboral y de comunicación de la señorita Grethel Sanchez, donde me explico de manera clara todas mis preguntas con respecto a las diferentes pólizas y fue paciente a la espera de mi decisión final antes de la renovación de mi póliza, en realidad me siento parte de esta gran familia como es State Farm y es el motivo por el cual continuo con ellos."
We responded:
"¡Gracias Renato! ¡Estamos encantados de que su experiencia con Grethel haya sido excelente y esperamos continuar con nuestro servicio Buen Vecino en los años venideros! ¡Tu familia de State Farm está aquí para ayudarte!"
v c
June 9, 2025
5
out of
5
rating by v c
"Awesome customer service. Frank helped me. Thank you:)"
We responded:
"Thank you, VC. We are excited your experience with Frank was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Julio Martinez
June 4, 2025
5
out of
5
rating by Julio Martinez
"Excelente atención por parte de Frank Solano. Me aclaró de manera detallada la preocupación que tenía."
We responded:
"¡Gracias, Julio! Frank es un gran aporte para nuestro equipo y estamos encantados de contar con el. Nos alegra saber que su experiencia ha sido positiva y esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Venus Hourruitiner
June 3, 2025
5
out of
5
rating by Venus Hourruitiner
"Thankful for their great service. Thank you Gretel for your help. its was outstanding 100% recommended"
We responded:
"Thank you for your feedback, Venus! Grethel is a great asset to our team, and we are delighted to have her on our team. We’re glad to hear that your experience has been positive. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Andrea Smart
June 3, 2025
5
out of
5
rating by Andrea Smart
"I'm much appreciated the patience and knowledge of agent Grethel Sanchez, in reviewing my policy and all the details, fully answering my questions."
We responded:
"Thank you, Andrea! We are excited your experience with Grethel was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words!"
Martha Rodriguez
June 3, 2025
5
out of
5
rating by Martha Rodriguez
"Excellent, professional, comprehensive insurance service."
We responded:
"Thank you, Dr. Rodriguez! We appreciate your review! We are delighted to know you had a great experience with our agency. We are dedicated to providing our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Kenisha Green
June 3, 2025
5
out of
5
rating by Kenisha Green
"Excellent customer service"
We responded:
"Thank you for your feedback, Kenisha! We know you have options when it comes to insurance, and we thank you for choosing our agency. Look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to assist you!"
Marianela Garcia
May 30, 2025
5
out of
5
rating by Marianela Garcia
"I have to change one of the car already and Frank made the process very smooth and no stress for me. He answered all my questions that were more than a few and he was very professional and patient with me. I am very pleased with the service provided and will certainly recommend him. Thank you Frank"
We responded:
"Thank you for your kind words, Marianela! Frank is a great asset to our team, and we are delighted to have him on our team. We’re glad to hear that your experiences have been positive. We know you have options when it comes to insurance, and we thank you for your many years of business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Ricardo Perez
May 29, 2025
4
out of
5
rating by Ricardo Perez
"Estuve chequeando para una posible póliza con State Farm y tuve la suerte de que me atendiera el señor Frank, especial atención y muy amable, gracias y de verdad lo recomiendo al 100%"
We responded:
"¡Gracias Ricardo! ¡Estamos encantados de que su experiencia con Frank haya sido excelente y esperamos continuar con nuestro servicio Buen Vecino en los años venideros! ¡Tu familia de State Farm está aquí para ayudarte!"