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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabel Croce

Isabel Croce

March 4, 2025

5  out of  5
rating by Isabel Croce
"Excelent service! Had the pleasure of working with Andres Marin who got me the best coverage for the best price. He was helpful, and provided all the right information - Andres made sure the process was smooth and quick."
We responded:
"Thank you Isabel! We are thrilled to hear that your experience with Andres has been exceptional. We know you have options when it comes to insurance, and we thank you for choosing our agency. We are committed to providing our Good Neighbor service for many years to come. Remember, your State Farm family is always here to assist you!"
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Andrea Monsalvo

November 1, 2024

5  out of  5
rating by Andrea Monsalvo
"Outstanding costumer service! Andrés Marin help me out with my policy and he took his time to answer all of my questions. He was very patient and kind. I would 100% recommend Andrés Marin for all your insurance needs!"
We responded:
"Thank you, Andrea for your thoughtful words! Andrés is a valued member of our team, and we’re grateful to have him. We’re delighted to hear that your experience with our agency has been excellent. We are committed to providing our Good Neighbor service for many years to come. Your State Farm family is always here to assist you!"
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Luis Bechara

October 28, 2024

5  out of  5
rating by Luis Bechara
"I recently had the pleasure of working with Andres Marin at State Farm while transferring my insurance to Florida, and I can’t recommend him highly enough! From the moment I reached out, Andres made the entire process incredibly smooth and stress-free. He took the time to explain all my options clearly and answered all my questions with patience and expertise. I was particularly impressed by how efficiently he handled the paperwork and ensured everything was in order. I felt supported every step of the way. Thanks to Andres, what could have been a complicated transition turned out to be a breeze. If you’re looking for someone who truly cares about their clients and makes the insurance process easy, I highly recommend reaching out to him at State Farm!"
We responded:
"Thank you, Luis, so much for your kind words! Andres is a valuable member of our team, and we are delighted to have him on board. We are excited to hear that your experience with us has been exceptional, and we are committed to providing our Good Neighbor service for many years to come. Remember, your State Farm family is always here to assist you!"
Profile photo of Amy Williams

Amy Williams

October 18, 2024

5  out of  5
rating by Amy Williams
"Michael Suarez did an amazing job helping me get renters insurance. It was my first time getting it & he explained every option to me in detail & ensured I felt confident with my decision. I highly recommend Michael Suarez for all your insurance needs!"
We responded:
"Thank you so much for your kind words, Amy! Michael is indeed a valuable member of our team, and we’re delighted to have him with us. We're excited to hear that your experience has been exceptional, and we remain committed to delivering our Good Neighbor service for many years to come. Your State Farm family is always here to help you!"
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Rosana Navas

September 5, 2024

5  out of  5
rating by Rosana Navas
"Excelente y personalizada atención, primas altamente competitivas y amplio portafolio para adaptar a las necesidades de sus clientes. 100% satisfecha."
We responded:
"¡Gracias Rosana! Sabemos que tiene opciones cuando se trata de seguros y servicios. Le agradecemos por elegir nuestra agencia. ¡Esperamos continuar con nuestro servicio de Buen Vecino en los años venideros! ¡Gracias nuevamente por las amables palabras!"
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IBELIS FRAGA

August 28, 2024

5  out of  5
rating by IBELIS FRAGA
"Beatriz Muñoz ha sido mi ángel de la guarda, me ha ayudado mucho de manera rápida y eficiente, sin duda alguna la recomiendo para cualquier gestión con el seguro. La verdad que Cisneros Insurance siempre responde rápido a todos mis problemas, gracias a todos."
We responded:
"¡Gracias, Ibelis, por tus amables palabras! Beatriz es un miembro valioso de nuestro equipo y estamos encantados de tenerla a bordo. Nos emociona saber que tu experiencia con nosotros ha sido excepcional y estamos comprometidos a brindar nuestro servicio de Buen Vecino durante muchos años más. Recuerda, ¡tu familia de State Farm siempre está aquí para ayudarte!"
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joe perz

August 14, 2024

5  out of  5
rating by joe perz
"My Progressive car insurance was going up by over 30% despite a safe driving record and no claims with them in many years. A friend suggested I speak with State Farm where I've had my homeowner's insurance for over 20 years. Yaimara was a pleasure to wrok with at Gus Cisneros' office. They were able to give me better coverage at my previous Progressive rate. And I get a discount on my homeowner's insurance because I now have 2 policies with them. Can't beat that! Highly recommend."
We responded:
"Thank you, Joe, for your thoughtful feedback! Yaimara is an invaluable member of our team, and we are truly fortunate to have her on board. We are delighted to hear that your experience with us has been exceptional, and we remain dedicated to delivering our Good Neighbor service for many more years. Please remember that your State Farm family is always here to assist you!"
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Angelique

July 23, 2024

1  out of  5
rating by Angelique
"The quality of customer service I have received is disappointing. As a long-time client of State Farm, my complaints were not handled appropriately or competently. To find out more information about the six-month Drive Safe & Save discount program I was engaged in to lower the monthly cost of my insurance, I contacted the office. I paid for full auto coverage each month, but I never received discounts.. as advertised. I was left confused and unable to determine why I should stay in this program. There was a lack of consideration for my questions of concerns about the program. As if I didn't understand the policy or that there was nothing to be done about my situation on my auto insurance, the personnel made me feel very uncomfortable over the phone and behaved aggressively. The management should uphold the greatest standards of morality and honesty and prioritize the requirements of their clients. Agent Gus appears to completely avoid clients who voice issues or post bad reviews on Google, leaving his staff to take care of the matter rather than taking care of it personally. Agent Gus is currently on vacation. Before they lose any more business, this organization ought to think twice about the way they handle their customers."
We responded:
"Hi Angelique, we value your opinion and want to address any concerns you may have. We apologize for not meeting your expectations and for any negative experience you had with our service. We strive to provide exceptional customer service. We would greatly appreciate the opportunity to understand more about your 1-star rating. Specific concerns and rectify the situation. If you could kindly provide us with more details about your experience, it would help us in addressing the issue and improving our services. Please be assured that we take your feedback seriously and will use it to make the necessary improvements to ensure a better experience for all our customers. We genuinely value your business and want to regain your trust. If you would like to discuss this matter further, please feel free to reach out to us directly. We are committed to resolving any outstanding issues and ensuring your satisfaction. We appreciate your feedback and the opportunity to make things right."
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AllforJoe

July 23, 2024

1  out of  5
rating by AllforJoe
"Unfortunately, I had to cancel my policy with State Farm due to the unprofessionalism of this agency. The staff is very rude and condescending. I feel underappreciated as a customer for 20 years plus, I no longer want to continue business."
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Pietro Catalano

June 27, 2024

5  out of  5
rating by Pietro Catalano
"Esta es la compra de mi primer seguro de auto y La señorita Yailem Hernández , ha hecho muy fácil el proceso y la compra del mismo con su profesionalidad, buen trato y efectividad. Muy complacido por el servicio, la recomiendo a todos."
We responded:
"¡Gracias Pietro! Sabemos que tiene opciones cuando se trata de seguros y servicios. Le agradecemos por elegir nuestra agencia. Nos complace saber que ha tenido una gran experiencia con Yailem. Ella sin duda es una gran profesional y nos sentimos muy honrados de tenerla en nuestro equipo de trabajo. ¡Gracias nuevamente por las amables palabras! Estamos muy comprometidos en brindar el mejor servicio como bien lo dice nuestro enblema "State Farm Good Neighbor". Nuestra familia de State Farm estara siempre aqui para brindarle nuestro mejor servicio y apoyo."
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Adrialys Pomar

June 27, 2024

5  out of  5
rating by Adrialys Pomar
"Yailem es la mejor profesional que he encontrado en el mundo de los seguros, recomendada 100 por ciento"
We responded:
"Nos complace saber que ha tenido una gran experiencia con Yailem. Ella sin duda es una gran profesional y nos sentimos muy honrados de tenerla en nuestro equipo de trabajo. Estamos muy comprometidos en brindar el mejor servicio como bien lo dice nuestro enblema "State Farm Good Neighbor". Nuestra familia de State Farm estara siempre aqui para brindarle nuestro mejor servicio y apoyo. "
Profile photo of Fernando Abella

Fernando Abella

June 24, 2024

5  out of  5
rating by Fernando Abella
"MUY BUENA EXPERIENCIA Y GRACIAS A SU BUEN SERVICIO DECIDI HACER EL SEGURO DE LOS AUTOS"
We responded:
"¡Gracias Fernando! Sabemos que tiene opciones cuando se trata de seguros y servicios. Le agradecemos por elegir nuestra agencia. ¡Esperamos continuar con nuestro servicio de Buen Vecino en los años venideros! ¡Gracias nuevamente por las amables palabras!"
Profile photo of Jacqueline Morris

Jacqueline Morris

June 5, 2024

5  out of  5
rating by Jacqueline Morris
"Personable, patient, efficient and knowledgeable. Felt like family was helping me."
We responded:
"Thank you, Jacqueline! We sincerely appreciate your choice in our agency for your insurance needs. We understand that you have several options available to you, and we are grateful that you have selected us. We are committed to providing you with our Good Neighbor service for many years to come. "
Profile photo of Lisa Williams

Lisa Williams

May 1, 2024

5  out of  5
rating by Lisa Williams
"Michael Suarez was great to work with for insurance savings! Would recommend State Farm."
We responded:
"Thank you, Lisa! Michael is a great asset to our team, and we are thrilled to have him. Happy to hear your experience was a great one and we look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Profile photo of Frankie Lopez

Frankie Lopez

May 1, 2024

5  out of  5
rating by Frankie Lopez
"I've been with State Farm for several years and State Farm is always there for me. Michael has always helped me with anything I need."
We responded:
"Thank you, Frankie! We sincerely appreciate your choice in our agency for your insurance needs. We understand that you have several options available to you, and we are grateful that you have continue with us. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words. Michael is a valuable member of our team, and we are delighted to have him."
Profile photo of Jacqueline Stuart

Jacqueline Stuart

April 27, 2024

5  out of  5
rating by Jacqueline Stuart
"I have been with Statefarm since 1998. For me and my family Statefarm has always been there for me when needed. In 2007 Julie Machado started working there. She has been my contact person ever since. She goes above and beyond on anything you ask. She gets you the best price she absolutely can. She works with you at all times when you have any question that needs to be answered. It’s now 2024 and she is still my main contact. I send her referrals, she takes care of them. They thank me for referring such an amazing, caring person that works with you for all your needs. Thank you Julie for being who you are and for ALWAYS going above and beyond. Jackie"
We responded:
"Thank you, Jacqueline, so much for your kind words! Julie is a valuable member of our team, and we are delighted to have her on board. We are thrilled to hear that your experience with us has been exceptional, and we are committed to providing our Good Neighbor service for many more years to come. Remember, your State Farm family is always here to assist you!"
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CESAR rodriguez

February 22, 2024

5  out of  5
rating by CESAR rodriguez
"Yaimara Rodriguez & team super good. I recommend 100%,super professional and knowledgeable!!!!"
We responded:
"Thank you Cesar so much for your kind words! Yaimara is a valuable member of our team, and we are delighted to have her onboard. We are thrilled to hear that your experience with us has been exceptional, and we are committed to providing our Good Neighbor service for many years to come. Remember, your State Farm family is always here to assist you!"
Profile photo of Kevin Hartfield

Kevin Hartfield

December 13, 2023

5  out of  5
rating by Kevin Hartfield
"Yaimara Rodriguez is an excellent agent! She answered all my questions, returned my calls in a timely manner & saved me $$ by combining home & auto insurance. Pleasantly surprise to have my expectations exceeded!"
We responded:
"Thank you Kb so much for your kind words! Yaimara is a valuable member of our team, and we are delighted to have her on board. We are thrilled to hear that your experience with us has been exceptional, and we are committed to providing our Good Neighbor service for many years to come. Remember, your State Farm family is always here to assist you!"
Profile photo of Terrence Kruse

Terrence Kruse

December 5, 2023

5  out of  5
rating by Terrence Kruse
"Best rate in the nation. Great customer service!"
We responded:
"Thank you Terrence! We sincerely appreciate your choice in our agency for your insurance. We understand that you have several options available to you, and we are grateful that you have selected us. We are committed to providing you with our Good Neighbor service for many years to come. Thank you once again for your kind words!"
Profile photo of Martha Villalobos

Martha Villalobos

November 7, 2023

5  out of  5
rating by Martha Villalobos
"Siempre están disponibles para ayudar y mantener informados a sus clientes"
We responded:
"¡Gracias Marta! ¡Estamos encantados de que su experiencia haya sido excelente y esperamos continuar con nuestro servicio Good Neighbor en los años venideros! ¡Tu familia de State Farm está aquí para ayudarte!"
Profile photo of Barbaro Nogaledo

Barbaro Nogaledo

October 20, 2023

5  out of  5
rating by Barbaro Nogaledo
"Yaimata is my account manager, she is excellent and very professional as the rest of the staff"
We responded:
"Thank you, Barbaro! Yaimara is a great asset to our team, and we are thrilled to have her. Happy to hear your experience was a great one and we look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Profile photo of Nubia Aroca

Nubia Aroca

June 7, 2023

5  out of  5
rating by Nubia Aroca
"Muy amables...."
We responded:
"¡Gracias Nubia! Sabemos que tiene opciones cuando se trata de seguros y servicios financieros, y le agradecemos por elegir nuestra agencia. ¡Esperamos continuar con nuestro servicio de Buen Vecino en los años venideros! ¡Gracias nuevamente por las amables palabras!"
Profile photo of Denise Velez

Denise Velez

September 3, 2022

5  out of  5
rating by Denise Velez
"Working with Gus Cisneros Agency has been nothing short of wonderful. The team is extremely helpful and responsive. We recently purchased a new home and decided to bundle both our home and auto with Gus Cisneros, and he was able to walk us through our coverage (being first time home buyers) and provide excellent customer care ever since. Highly recommend!"
We responded:
"Thank you Denise! It was our pleasure. Happy to hear your experience was a great one. We know you have options when it comes to insuring your autos and home and we thank you for choosing our agency. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Profile photo of Alejandro Infante Vidal

Alejandro Infante Vidal

June 25, 2022

5  out of  5
rating by Alejandro Infante Vidal
"Best place in town if you are looking for good.. better said: excellent insurance on your property, cars, boats etc.. they also have many other options you'll want to find out when it comes to a whole array of insurance types. Service provided is super pofessional. The best"
We responded:
"Thank you Alejandro! We know you have options when it comes to insurance and financial services, and we thank you for choosing our agency. Look forward to continuing our Good Neighbor service for the years to come! Thank you again for the kind words!"
Profile photo of Eddie Fernandez

Eddie Fernandez

September 28, 2021

5  out of  5
rating by Eddie Fernandez
"Gus Cisneros and his staff made it easy and painless to get a quote for my home and cars. Gus took the time to review my policy with me and answered all of my questions. I was able to save quite a bit by bundling my policies. I would definitely recommend anyone looking for home/car insurance to give them a call."
We responded:
"Thank you Eddie! We know you have options when it comes to Auto and Home services, and we thank you for choosing our agency. Look forward to continuing our Good Neighbor service for the years to come! Thank you again for the kind words!"