State Farm® Insurance Agent Gus Cisneros
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ivette Rivero
August 20, 2026
"I have my car insurance of all 6 vehicles with State Farm and Maribel Diaz Is an absolute pleasure to work with. Not only is she prompt and efficient with any requests I have with my insurance policy but she is also very personable and friendly and goes the extra mile to build a rapport with me on a personal level. She is a great asset to State Farm and they need more employees like her always willing to go the extra mile to assist the client! I stay with State Farm and not currently shopping around for rates because it’s hard to find a valuable and easy to work with insurance agent."
"Thank you, Ivette for taking the time to share your experience! We’re so glad to hear that you’re pleased with the service you receive from Maribel Diaz and that she has made working with State Farm such a positive experience. It means a lot that she’s prompt, efficient, personable, and goes the extra mile to build a rapport with you. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Ivette Rivero
August 20, 2026
"I have my car insurance of all 6 vehicles with State Farm and Maribel Diaz Is an absolute pleasure to work with. Not only is she prompt and efficient with any requests I have with my insurance policy but she is also very personable and friendly and goes the extra mile to build a rapport with me on a personal level. She is a great asset to State Farm and they need more employees like her always willing to go the extra mile to assist the client! I stay with State Farm and not currently shopping around for rates because it’s hard to find a valuable and easy to work with insurance agent."
Maria
August 19, 2026
"Michael Vera was very attentive and beneficial with putting together my insurance policy. Appreciated his time and patience with going over everything in a detailed manner with me."
"Thank you, Maria! We’re glad to hear that Michael Vera was attentive and helpful in putting together your insurance policy. It’s great that his time and patience made you feel comfortable—especially as he reviewed everything in such a detailed manner. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
g t
August 19, 2026
"I received an excellent service experience his morning with Maribel Diaz. The phone was answered promptly. She was extremely polite, cared about my well-being, looked at all my outstanding service needs and took care of them - all in an efficient and pleasant manner. What a joy to work with someone like this!"
"Thank you GT! We’re delighted to hear that Maribel Diaz provided you with excellent service—answering promptly, being so polite and caring, and efficiently addressing all of your outstanding needs.
We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Hector Bances
August 18, 2026
"Words cannot describe how pleased i am after finding out about this state farm agency. Their team, and especially
**Paola Santos** guided me through pricing and it sure does seem too good to be true! I highly recommend this specific location for many reasons. One of them is that she is very educational, connects with you and makes sure you fully understand with confidence. I have already forwarded this location to many members of the family so that they can be more covered, without breaking the bank! I repeat, this location is perfect for those who have doubts about state farm. God bless"
"Thank you, Hector for your wonderful review! We’re truly grateful that you found our State Farm agency and that Paola Santos was able to guide you through the pricing process. It means a lot to hear that she was educational, connected with you, and helped you feel confident and informed. We know you have options when it comes to insurance, and we thank you for selecting us! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
veronica velazquez
August 17, 2026
"This ia exactly what I expect from an insurance company. Maribel Diaz is an excellent addition to ant company. They are top notch. The personal are truly on of a kind. If you want quality, professional, and knowledgeable people, this is definitely the place to go. Keep up the great work."
"Thank you , Veronica! We truly appreciate you taking the time to share your experience. Maribel Diaz is an incredible asset to our team, and we’re so glad to hear she’s been a great addition. Hearing that you found our staff professional, knowledgeable, and genuinely helpful means a lot to us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
James Billman
August 13, 2026
"We’ve been with Gus Cisneros, State Farm Insurance ever since we bought our FL home 17 years ago and they have been absolutely fantastic! When we were forced out of Citizens a few years ago, they made the transition to a private carrier seamless. Then most recently when our current insurance company increased our premium by more than 45%, most likely due to the fact that we had filed a claim, they actively searched for a new policy and found us a well respected company at nearly half the cost and with better coverage to underwrite our home. Beatriz and Carla did an amazing job of handling all of the required paperwork for the switch and kept us informed every step of the way. We like Gus Cisneros, State Farm agency so much, we have our cars insured with them as well. Definitely the best rates around. Better service and lower premiums even than USAA which I had been with for years. Couldn’t be happier!"
"Thank you so much for taking the time to share your experience, James. We truly appreciate your long-standing trust in our agency and our team. We’re especially glad we could make your transition smooth and help you find coverage with better protection at a much lower premium when your rates increased. It’s also wonderful to hear that Beatriz and Carla did such a great job with the paperwork and keeping you informed every step of the way. We’re grateful to have you as a client—and we look forward to continuing to support you with both your home and auto insurance. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Paola Lapanaitis
August 12, 2026
"Michael Vera was amazing 👏"
"Thank you, Paola! We are excited you had amazing experience with Michael Vera. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Maria Nasiff
August 12, 2026
"Very good customer service. Maribel was very efficient and polite. She helped me with my insurance issues and answer all questions efficiently !"
"Thank you, Maria! We’re so happy to hear that you had very good customer service with Maribel. It’s wonderful that she was efficient, polite, and able to assist you with your insurance needs while answering all your questions.
We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Yarina Basto
August 11, 2026
"I had a great experience with Michael Vera .I looked around and compare prices, and he was by far the best. Very happy with my experience and definitely recommend Michael if you are looking for the best service and prices in town."
"Thank you, Yarina! We’re thrilled to hear you had a great experience with Michael Vera and that he was able to provide the best service and pricing after you compared options. We thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Cesar Espitia
August 10, 2026
"El agente Andrés es un gran profesional en el tema de los seguros . Información muy clara y precisa, años de vivir en usa y primera vez que tengo una gran experiencia en el tema de los seguros. Es de admirar y lo recomiendo totalmente. Felicitaciones"
"Muchas gracias Cesar! Nos alegra muchísimo saber que la atención de Andrés fue tan clara y precisa para ti. Nos enorgullece ofrecer asesoría profesional en seguros, y que hayas tenido una excelente experiencia—¡más aún siendo tu primera vez! Te agradecemos mucho tu recomendación. Esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
MARGARITA FORMOSO
August 8, 2026
"Mr Andres Chang went above and beyond helping me with my questions and concern. He was very professional and knowledgeable, he is a great asset to your institution"
"Thank you, Margarita! We’re glad to hear that Andres Chang went above and beyond to address your questions and concerns. His professionalism and expertise are truly valued, and we’re happy he made your experience a great one. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Cristina Wilson
August 6, 2026
"I highly recommend this State Farm agency! They are extremely professional, quick to respond, and kind. Thank you, Gus, Maribel, and the entire team for providing such outstanding service!"
"Thank you, Cristina! We’re thrilled to hear you received professional, quick, and kind service from Maribel, and the entire team. Your recommendation means a lot to us—please don’t hesitate to reach out anytime you need assistance. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Hidail Nunez
August 6, 2026
"Every thing went well with Andres and informed of all options"
"Thank you, Hidail for sharing your experience! We’re so glad everything went smoothly with Andres and that he was able to keep you informed of all your options. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Raul Pujol
August 4, 2026
"Maribel Diaz was excellent. She is very knowledgeable and professional"
"Thank you, Raul! We are glad you had an excellent and positive experience with Maribel. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Lenyer Rivera
July 29, 2026
"Súper el mejor q puedan encontrar atienden súper rápido y te ayudan en todo súper contento con el trato busquen al señor Andrés"
"¡Muchas gracias por tu comentario, Lenyer! Nos alegra muchísimo saber que tuviste una excelente experiencia con Andres. Nos esforzamos por atender rápido y brindarte toda la ayuda necesaria, con la mejor atención posible. Esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Phil Tilly
July 29, 2026
"Maribel and the team at Cisneros are so helpful! Worked with them for years! Great team!"
"Thank you, Phil! We are excited your experience with Maribel was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Sebastian Paulis
July 28, 2026
"Andres Chang honestly has been a major help with my renters insurance. From application to getting past confirminsurance requirements on a tight schedule, he was completely responsive. He was not only available for taking calls but consistently sent me emails and calling me back with updates and documents on consecutive days. I don't normally leave reviews, but this truly was a "lets make something happen" and Andres actually making it happen.
For context, I previously filled out an application online and didn't get a response back on my agentless application on Statefarm's website. I didn't get any emails (besides the initial payment receipts) of my renters insurance for over a week. When I called, Andres answered, and it was smooth sailing after that. Quick back and forth and effective results in less than 48 hours from an insurance company.
#GoAndresChang"
"Thank you, Sebastian, for taking the time to share your experience! We’re glad he was able to get your renters insurance moving quickly and keep you updated throughout the process, especially with your tight schedule and the additional requirements.
We also appreciate the context you provided. Timely responses and clear communication are what you should expect from us, and we’re glad Andres stepped in and made it happen after the delay you experienced. We thank you for your business with us and look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!
"
Ampy Santana
July 27, 2026
"Maribel Diaz was prompt and returning my call. She’s knowledgeable helpful she has compassion for my situation and I couldn’t ask for a better agent. I recommend State Farm and Maribel Diaz absolutely excellent service. She answered all my questions and made me feel at ease and comfortable In her responses. If you’re looking for an agent, she is the person to go to."
"Thank you Ampy, for your wonderful review! We’re delighted to hear that Maribel Diaz was prompt, knowledgeable, and returned your call quickly. It means a lot that her compassion and ability to answer your questions helped you feel at ease and comfortable throughout the process. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Susan
July 23, 2026
"Andres was a pleasure to work with, explaining everything in detail, and providing a great rate. The best news was paying a monthly payment rather than forking out a larger amount that many companies are doing. Highly recommend Andres."
"Thank you, Susan! We’re so glad to hear Andres was a pleasure to work with and took the time to explain everything clearly, while also helping you find a great rate. We’re also happy the monthly payment option made things easier for you—thank you for highlighting that. We look forward to continuing our Good Neighbor service for years to come. Your State Farm family is here to help!"
Onix Padron
July 23, 2026
"I've been with Gus Cisnero's State Farm office for over two decades, and they have consistently provided outstanding service for all of my auto insurance needs. I understand that auto insurance isn't inexpensive, especially in Miami-Dade, but if I'm going to invest in protecting others, myself and my vehicle, I want to do it with a team I trust. Gus and his staff are knowledgeable, responsive, and genuinely care about their clients. They truly make you feel like a valued customer. After more than 20 years, I can honestly say, "Like a good neighbor," they're always there. Highly recommended! BEEP, BEEP!"
"Thank you, Onix for taking the time to share such a thoughtful review. We’re truly grateful for your business over the past 20+ years, and we’re honored for your confidence in Gus Cisnero’s State Farm office with your insurance needs.
It means a lot to hear that our team has been knowledgeable, responsive, and that you’ve always felt valued and cared for. We also appreciate your kind mention of “Like a good neighbor”—that’s exactly how we aim to be for our customers.
We know you have options when it comes to insurance, and we thank you for your many years of business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Delia Rodriguez
July 23, 2026
"I am extremely happy! I called to get a quote to try and see if I could lower my premium. Maribel Diaz was kind enough to help me. She got me a quote that was $80 cheaper than my current insurance. I was so very happy for her time, patience and sweet kindness. Not a lot of people want take the time to help senior citizens. But I really recommend her to all my friends and family. Thank you so much for helping me Maribel!"
"Thank you, Delia for your wonderful review! We’re truly happy to hear you’re extremely happy with the quote Maribel helped you get. Your kind words about Maribel’s time, patience, and kindness mean a lot. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
alexander Seoane
July 20, 2026
"Maribel great person who cares about people thanks for your service"
"Thank you, Alexander! We really appreciate your comments—Maribel truly cares about people, and it means a lot that her service made a positive impression. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Don Wood
July 16, 2026
"Maribel provided a great experience on our service call with State Farm. She was professional and it was done very quick. Thanks for your help Maribel!"
"Thank you, Don! We’re so glad to hear Maribel provided a professional experience and took care of everything quickly on your service call. We appreciate you choosing us! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Gladys Perozo-Lopez
July 16, 2026
"I called to get a quote to try to lower my car insurance. Unfortunately, at this time it was not possible. Maribel Diaz was great and tried everything to try to help me. She advised for me to call back in about 45 days to see if it would change. She was very helpful, friendly and very sweet. In a time where were stuck talking to automated calls, this was definitely a surprising pleasant experience. Look forward to calling back and speaking to Maribel. Thank you!"
"Thank you, Gladys for your honest review! We’re happy to hear that Maribel Diaz was able to assist you and that you had such a pleasant experience—especially since dealing with automated calls can be so frustrating. While we weren’t able to lower your quote at this time, we appreciate your understanding and we agree that checking back in about 45 days is a great next step. We look forward to assiting you again. "