State Farm® Insurance Agent Gus Cisneros
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lenyer Rivera
July 29, 2026
"Súper el mejor q puedan encontrar atienden súper rápido y te ayudan en todo súper contento con el trato busquen al señor Andrés"
"¡Muchas gracias por tu comentario, Lenyer! Nos alegra muchísimo saber que tuviste una excelente experiencia con Andres. Nos esforzamos por atender rápido y brindarte toda la ayuda necesaria, con la mejor atención posible. Esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Phil Tilly
July 29, 2026
"Maribel and the team at Cisneros are so helpful! Worked with them for years! Great team!"
"Thank you, Phil! We are excited your experience with Maribel was a great one. We are committed to providing you with our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Sebastian Paulis
July 28, 2026
"Andres Chang honestly has been a major help with my renters insurance. From application to getting past confirminsurance requirements on a tight schedule, he was completely responsive. He was not only available for taking calls but consistently sent me emails and calling me back with updates and documents on consecutive days. I don't normally leave reviews, but this truly was a "lets make something happen" and Andres actually making it happen.
For context, I previously filled out an application online and didn't get a response back on my agentless application on Statefarm's website. I didn't get any emails (besides the initial payment receipts) of my renters insurance for over a week. When I called, Andres answered, and it was smooth sailing after that. Quick back and forth and effective results in less than 48 hours from an insurance company.
#GoAndresChang"
"Thank you, Sebastian, for taking the time to share your experience! We’re glad he was able to get your renters insurance moving quickly and keep you updated throughout the process, especially with your tight schedule and the additional requirements.
We also appreciate the context you provided. Timely responses and clear communication are what you should expect from us, and we’re glad Andres stepped in and made it happen after the delay you experienced. We thank you for your business with us and look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!
"
Ampy Santana
July 27, 2026
"Maribel Diaz was prompt and returning my call. She’s knowledgeable helpful she has compassion for my situation and I couldn’t ask for a better agent. I recommend State Farm and Maribel Diaz absolutely excellent service. She answered all my questions and made me feel at ease and comfortable In her responses. If you’re looking for an agent, she is the person to go to."
"Thank you Ampy, for your wonderful review! We’re delighted to hear that Maribel Diaz was prompt, knowledgeable, and returned your call quickly. It means a lot that her compassion and ability to answer your questions helped you feel at ease and comfortable throughout the process. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Susan
July 23, 2026
"Andres was a pleasure to work with, explaining everything in detail, and providing a great rate. The best news was paying a monthly payment rather than forking out a larger amount that many companies are doing. Highly recommend Andres."
"Thank you, Susan! We’re so glad to hear Andres was a pleasure to work with and took the time to explain everything clearly, while also helping you find a great rate. We’re also happy the monthly payment option made things easier for you—thank you for highlighting that. We look forward to continuing our Good Neighbor service for years to come. Your State Farm family is here to help!"
Onix Padron
July 23, 2026
"I've been with Gus Cisnero's State Farm office for over two decades, and they have consistently provided outstanding service for all of my auto insurance needs. I understand that auto insurance isn't inexpensive, especially in Miami-Dade, but if I'm going to invest in protecting others, myself and my vehicle, I want to do it with a team I trust. Gus and his staff are knowledgeable, responsive, and genuinely care about their clients. They truly make you feel like a valued customer. After more than 20 years, I can honestly say, "Like a good neighbor," they're always there. Highly recommended! BEEP, BEEP!"
"Thank you, Onix for taking the time to share such a thoughtful review. We’re truly grateful for your business over the past 20+ years, and we’re honored for your confidence in Gus Cisnero’s State Farm office with your insurance needs.
It means a lot to hear that our team has been knowledgeable, responsive, and that you’ve always felt valued and cared for. We also appreciate your kind mention of “Like a good neighbor”—that’s exactly how we aim to be for our customers.
We know you have options when it comes to insurance, and we thank you for your many years of business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Delia Rodriguez
July 23, 2026
"I am extremely happy! I called to get a quote to try and see if I could lower my premium. Maribel Diaz was kind enough to help me. She got me a quote that was $80 cheaper than my current insurance. I was so very happy for her time, patience and sweet kindness. Not a lot of people want take the time to help senior citizens. But I really recommend her to all my friends and family. Thank you so much for helping me Maribel!"
"Thank you, Delia for your wonderful review! We’re truly happy to hear you’re extremely happy with the quote Maribel helped you get. Your kind words about Maribel’s time, patience, and kindness mean a lot. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
alexander Seoane
July 20, 2026
"Maribel great person who cares about people thanks for your service"
"Thank you, Alexander! We really appreciate your comments—Maribel truly cares about people, and it means a lot that her service made a positive impression. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Don Wood
July 16, 2026
"Maribel provided a great experience on our service call with State Farm. She was professional and it was done very quick. Thanks for your help Maribel!"
"Thank you, Don! We’re so glad to hear Maribel provided a professional experience and took care of everything quickly on your service call. We appreciate you choosing us! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Gladys Perozo-Lopez
July 16, 2026
"I called to get a quote to try to lower my car insurance. Unfortunately, at this time it was not possible. Maribel Diaz was great and tried everything to try to help me. She advised for me to call back in about 45 days to see if it would change. She was very helpful, friendly and very sweet. In a time where were stuck talking to automated calls, this was definitely a surprising pleasant experience. Look forward to calling back and speaking to Maribel. Thank you!"
"Thank you, Gladys for your honest review! We’re happy to hear that Maribel Diaz was able to assist you and that you had such a pleasant experience—especially since dealing with automated calls can be so frustrating. While we weren’t able to lower your quote at this time, we appreciate your understanding and we agree that checking back in about 45 days is a great next step. We look forward to assiting you again. "
Tanya Hendrickson
July 10, 2026
"I had an excellent experience working with Maribel Diaz at State Farm. She was professional, diligent, knowledgeable, and incredibly helpful throughout the process. She made getting my homeowners insurance policy quick and hassle-free, answering all of my questions and ensuring everything was handled smoothly. Maribel also advised me that I should have an inspection done to help reduce my cost, which I really appreciated. I truly valued her outstanding customer service and attention to detail. I look forward to continuing to work with Maribel for my future insurance needs. Highly recommend!"
"Thank you, Tanya, for your wonderful review! We truly appreciate your feedback and are delighted to hear you had an excellent experience with Maribel Diaz. It’s great to know that she was professional, diligent, and knowledgeable throughout the process, and that her guidance, especially the recommendation for an inspection to help reduce your costs—was so helpful. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Tanjeana Cross
July 9, 2026
"My agent was very professional, patient with making sure I understand every detail of my choice of insurance and the savings.,I was well educated. I would recommend State Farm insurance ten out ten!"
"Thank you, Tanjeana! We’re thrilled to hear that Andres was professional, patient, and took the time to make sure you fully understood every detail of your insurance coverage and the savings. It means a lot that you felt well educated throughout the process—and we truly appreciate your recommendation of State Farm! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
OSVALDO MEDINA
July 8, 2026
"Excellent costumer service. Will continue business with this agency."
"Thank you, Osvaldo, for your kind words! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Tomas Gonzalez
July 8, 2026
"Gus and his team are very professional. Mike was very helpful and efficient in processing our new policy"
"Thank you, Tomas, for your kind words! We’re glad to hear our team provided professional experience, and that Mike was helpful and efficient in processing your new policy. We understand that you have several options available to you, and we are grateful that you have selected us. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Denise Pineda
July 8, 2026
"Great service for so many years!! Thanks to the Gus Cisneros Team throughout the years....today Maribel was of GREAT assistance with excellent customer service, knowledgeable and friendly, Much appreciative! :)"
"Thank you so much for your kind review, Denise! We’re truly grateful to have had the opportunity to support you over the years. We’re especially happy to hear that Maribel provided great assistance today—thank you for recognizing her excellent customer service, knowledge, and friendly approach. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"
Antonio Divine
July 8, 2026
"I have been a customer for many years, and i've always received magnificent service, and today wasn't anything different, Maribel answered all my questions, she was very respectful and informative, she is definitely an asset to the Cisneros State Farm Agency."
"Thank you so much for your wonderful review, Antonio! We’re truly honored to have had the opportunity to support you over the years. We’re very happy to hear that Maribel provided the same outstanding service you’ve come to expect, answering all of your questions with respect and clear, informative assistance. Thanks again for choosing Gus Cisneros State Farm, and we look forward to supporting you for many more years."
alexis hernandez
July 7, 2026
"El servicio del agente Andrés Chang fue excelente, muy profesional, me explicó en detalles la póliza y todos los ahorros que podía recibir. Me ahorré casi $1000 y con más cobertura para los tres carros incluidos al cambiar mi póliza de autos para StateFarm. Definitivamente le recomiendo a todos que contacten a Andrés de StateFarm para que puedan ahorrar en su póliza de seguro de auto."
"¡Muchísimas gracias Alexis! Nos alegra mucho saber que el servicio del Andrés Chang fue de tu agrado. Nos encanta que haya podido explicarte la póliza con todo detalle y mostrarte los ahorros disponibles. ¡Qué bueno que pudiste ahorrar casi $1,000 y obtener más cobertura para los tres carros. Esperamos continuar con nuestro servicio de buen vecino por muchos años más. ¡Su familia de State Farm está aquí para ayudarle!"
Betty Tapanes
July 7, 2026
"Maribel at State Farm provided outstanding customer service. She was friendly, knowledgeable, and made the process quick and easy. I truly appreciate her help and highly recommend working with her!"
"Thank you for your kind words Betty ! Maribel is a great asset to our team, and we are delighted to have her onboard. We’re glad to hear that your experience has been positive. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Patricia Sendra
July 2, 2026
"I've had a great experience with this agency. Gus Cisneros is very hands-on and has built a fantastic team that's always professional, responsive, and genuinely friendly. As an example, I recently had an issue, and Maribel personally called me to help resolve it. She stayed on the phone with me every step of the way until everything was clarified. Her patience, positive attitude, and exceptional customer service are a perfect example of why I highly recommend this agency."
"Thank you, Patricia for your feedback! We’re thrilled to hear you’ve had a positive experience.
Everyone at the agency truly focus on building a professional, responsive, and friendly team—and it means a lot that you felt that firsthand. We’re also glad Maribel was able to help you resolve your issue and walk you through every step with patience and a positive attitude. We look forward to continuing our Good Neighbor service. Your State Farm family is here to help!"
Orestes Machado
June 26, 2026
"I’ve been working with Michael Suarez at State Farm for quite some time, and I couldn’t be happier with the service he provides. Michael consistently goes above and beyond to make sure my family and I have the right coverage and fully understand our options. He’s always responsive, professional, and genuinely cares about his clients. Anytime I have a question or need assistance, he’s quick to help and makes the entire process easy and stress-free. It’s rare to find someone who is this dedicated to customer service. I highly recommend Michael to anyone looking for an insurance agent who truly puts his clients first."
"Thank you, Orestes for taking the time to leave such a thoughtful review. We’re truly glad to hear you’ve had a great experience working with Michael Suarez. It means a lot that he’s taken the time to ensure your family has the right coverage, helped you understand your options, and made every interaction feel responsive, professional, and stress-free. Michael genuinely cares about his clients, and your recognition reflects that. Thank you for the high recommendation. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
enzo Turriago
June 26, 2026
"Maribel & michael handle all my insurance deals and I love the attention to detail. They are always on point to help us out!
Thanks!"
"Thank you, Vincent, for your kind review. We’re thrilled to hear that Maribel and Michael have been handling your insurance needs with such care and detail. Providing responsive, on-point support is exactly what we aim for. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Honey Drop
June 25, 2026
"I had a fantastic experience working with Mike, he took the time to thoroughly explain all of my options and helped me find the perfect coverage for my needs without ever making me feel rushed or pressured. His professionalism and deep knowledge of the industry gave me complete peace of mind. If you’re looking for an honest, reliable insurance agent who actually cares about their clients, I highly recommend Mike."
"Thank you for your wonderful review, Nakieta! We’re thrilled to hear that Mike took the time to explain your options and helped you find the right coverage for your needs—without pressure.
Your kind words about his professionalism and industry knowledge truly mean a lot. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
Claire Traeger
June 25, 2026
"Gus’ office is always easy to get a hold of whenever I have a question. I had a super-helpful meeting with my agent Maribel yesterday and she could not have been nicer. Mari at the front desk also saved me with the water she offered. 😊"
"Thank you for sharing your experience, Claire! We’re so glad our office was easy to reach, and that Maribel and Mari were both able to help you. Your kind comments mean a lot to our team.
We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
B Shift Vacation
June 23, 2026
"Maribel was able to delete my old billing card, quickly change my (debit) card of record for billing purposes and charge my current bill w/ the new card.
She was quick, helpful, courteous and friendly."
"Thank you for your kind words, David! We're delighted to hear that you had a positive experience with Maribel. Providing excellent service and making the process enjoyable is our top priority. We are dedicated to providing our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
Ryan Thornton
June 23, 2026
"Great experience and relationship. Maribel Diaz and Missy Guerra are great."
"We appreciate your review, Ryan! We are delighted to know you had a great experience with both Maribel and Missy. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"