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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alexis hernandez

July 7, 2026

5  out of  5
rating by alexis hernandez
"El servicio del agente Andrés Chang fue excelente, muy profesional, me explicó en detalles la póliza y todos los ahorros que podía recibir. Me ahorré casi $1000 y con más cobertura para los tres carros incluidos al cambiar mi póliza de autos para StateFarm. Definitivamente le recomiendo a todos que contacten a Andrés de StateFarm para que puedan ahorrar en su póliza de seguro de auto."
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Betty Tapanes

July 7, 2026

5  out of  5
rating by Betty Tapanes
"Maribel at State Farm provided outstanding customer service. She was friendly, knowledgeable, and made the process quick and easy. I truly appreciate her help and highly recommend working with her!"
We responded:
"Thank you for your kind words Betty ! Maribel is a great asset to our team, and we are delighted to have her onboard. We’re glad to hear that your experience has been positive. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Patricia Sendra

July 2, 2026

5  out of  5
rating by Patricia Sendra
"I've had a great experience with this agency. Gus Cisneros is very hands-on and has built a fantastic team that's always professional, responsive, and genuinely friendly. As an example, I recently had an issue, and Maribel personally called me to help resolve it. She stayed on the phone with me every step of the way until everything was clarified. Her patience, positive attitude, and exceptional customer service are a perfect example of why I highly recommend this agency."
We responded:
"Thank you, Patricia for your feedback! We’re thrilled to hear you’ve had a positive experience.
Everyone at the agency truly focus on building a professional, responsive, and friendly team—and it means a lot that you felt that firsthand. We’re also glad Maribel was able to help you resolve your issue and walk you through every step with patience and a positive attitude. We look forward to continuing our Good Neighbor service. Your State Farm family is here to help!"
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Orestes Machado

June 26, 2026

5  out of  5
rating by Orestes Machado
"I’ve been working with Michael Suarez at State Farm for quite some time, and I couldn’t be happier with the service he provides. Michael consistently goes above and beyond to make sure my family and I have the right coverage and fully understand our options. He’s always responsive, professional, and genuinely cares about his clients. Anytime I have a question or need assistance, he’s quick to help and makes the entire process easy and stress-free. It’s rare to find someone who is this dedicated to customer service. I highly recommend Michael to anyone looking for an insurance agent who truly puts his clients first."
We responded:
"Thank you, Orestes for taking the time to leave such a thoughtful review. We’re truly glad to hear you’ve had a great experience working with Michael Suarez. It means a lot that he’s taken the time to ensure your family has the right coverage, helped you understand your options, and made every interaction feel responsive, professional, and stress-free. Michael genuinely cares about his clients, and your recognition reflects that. Thank you for the high recommendation. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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enzo Turriago

June 26, 2026

5  out of  5
rating by enzo Turriago
"Maribel & michael handle all my insurance deals and I love the attention to detail. They are always on point to help us out!

Thanks!"
We responded:
"Thank you, Vincent, for your kind review. We’re thrilled to hear that Maribel and Michael have been handling your insurance needs with such care and detail. Providing responsive, on-point support is exactly what we aim for. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Honey Drop

June 25, 2026

5  out of  5
rating by Honey Drop
"I had a fantastic experience working with Mike, he took the time to thoroughly explain all of my options and helped me find the perfect coverage for my needs without ever making me feel rushed or pressured. His professionalism and deep knowledge of the industry gave me complete peace of mind. If you’re looking for an honest, reliable insurance agent who actually cares about their clients, I highly recommend Mike."
We responded:
"Thank you for your wonderful review, Nakieta! We’re thrilled to hear that Mike took the time to explain your options and helped you find the right coverage for your needs—without pressure.
Your kind words about his professionalism and industry knowledge truly mean a lot. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Claire Traeger

June 25, 2026

5  out of  5
rating by Claire Traeger
"Gus’ office is always easy to get a hold of whenever I have a question. I had a super-helpful meeting with my agent Maribel yesterday and she could not have been nicer. Mari at the front desk also saved me with the water she offered. 😊"
We responded:
"Thank you for sharing your experience, Claire! We’re so glad our office was easy to reach, and that Maribel and Mari were both able to help you. Your kind comments mean a lot to our team.
We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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B Shift Vacation

June 23, 2026

5  out of  5
rating by B Shift Vacation
"Maribel was able to delete my old billing card, quickly change my (debit) card of record for billing purposes and charge my current bill w/ the new card.
She was quick, helpful, courteous and friendly."
We responded:
"Thank you for your kind words, David! We're delighted to hear that you had a positive experience with Maribel. Providing excellent service and making the process enjoyable is our top priority. We are dedicated to providing our Good Neighbor service for many years to come. Your State Farm family is here to assist you!"
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Ryan Thornton

June 23, 2026

5  out of  5
rating by Ryan Thornton
"Great experience and relationship. Maribel Diaz and Missy Guerra are great."
We responded:
"We appreciate your review, Ryan! We are delighted to know you had a great experience with both Maribel and Missy. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Marlene4399

June 23, 2026

5  out of  5
rating by Marlene4399
"Very professional and was very patient. Highly recommend him"
We responded:
"We’re honored by your positive feedback Marlene! We look forward to continuing to provide you with great service! We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Carmen Cross

June 19, 2026

5  out of  5
rating by Carmen Cross
"Maribel Diaz was very helpful and plesant. It was a pleasure to talk to her and she took care of my situation flawlessly."
We responded:
"Thank you so much for your kind review, Carmen! We’re thrilled to hear that Maribel provided you with such a positive and supportive experience. We truly appreciate you taking the time to share your experience. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Cheryl Shamsid-deen

June 16, 2026

5  out of  5
rating by Cheryl Shamsid-deen
"She let know that my car insurance rate was being reduced and that she would do a comparative assessment for more savings in the future."
We responded:
"Thank you, Cheryl! We are glad to hear your positive experience with Maribel. We truly appreciate your feedback and look forward to assisting you again. Your State Farm family is here to help!"
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leonel

June 16, 2026

5  out of  5
rating by leonel
"⭐⭐⭐⭐⭐ 5 Stars
I would like to express my appreciation for the outstanding service I received from Maribel at statefarm. She was professional, knowledgeable, and extremely helpful throughout the entire process. Maribel took the time to answer all of my questions, explain my coverage options clearly, and make sure I felt confident in my decisions.
Her friendly attitude, patience, and dedication to customer service made the experience easy and stress-free. It is rare to find someone who genuinely cares about helping clients the way she does.
I highly recommend State Farm, and especially Maribel, to anyone looking for excellent insurance service. Thank you for your exceptional support!"
We responded:
"Thank you so much for your wonderful review, Leonel! We’re delighted to hear that Maribel provided you with such a positive and supportive experience. She truly cares about her clients and takes great pride in offering professional and attentive service. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Ana Abaunza

June 16, 2026

5  out of  5
rating by Ana Abaunza
"Maribel was very responsive and helpful throughout the process of updating my auto insurance coverage. I had several questions regarding uninsured motorist coverage and different coverage options, and she consistently provided quick responses and made sure the paperwork was corrected when needed. The entire process was handled efficiently and professionally. I appreciate her attention to detail and follow-through. Thank you, Maribel!"
We responded:
"Thank you, Ana! We’re thrilled to hear Maribel was responsive and helpful throughout your auto insurance update. We truly appreciate you taking the time to mention her support with uninsured motorist coverage, her quick answers, and the careful follow-through on your paperwork. We look forward to continuing our Good Neighbor service. Your State Farm family is here to help!"
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ettrick campbell

June 15, 2026

5  out of  5
rating by ettrick campbell
"I greatly appreciate how I was treated by Michael Vera. He explained everything in detail"
We responded:
"We appreciate your review, Ettrick We are delighted to know you had a great experience with Michael V. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Evelyn Aleman

June 5, 2026

5  out of  5
rating by Evelyn Aleman
"Maribel Díaz, she is very kind and helpful.
Unfortunately, we had to cancel the insurance due to the high rates. However, overall, we received excellent service and were treated very well."
We responded:
"Thank you, Evelyn, for your kind words about Maribel. She truly is a great asset to our team. We’re also glad to hear you received excellent service and were treated very well throughout your experience. We understand that the insurance rates can be a deciding factor. We would love the opportunity to have your business again in the near future."
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Zulay Polanco

June 3, 2026

5  out of  5
rating by Zulay Polanco
"I had a wonderful experience with Lydia Castillo, Beatriz, and their team. They were professional, responsive, and made the process smooth and stress-free. Their excellent customer service and willingness to help truly stood out. I highly recommend them!"
We responded:
"Thank you so much for the 5-stars, Zulay! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gus Cisneros’s Team anytime."
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Wilder Moreno

June 3, 2026

5  out of  5
rating by Wilder Moreno
"The attention and service is very profesional. Thank you very much."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gus Cisneros’s Team. "
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Mandy Flasco

June 3, 2026

5  out of  5
rating by Mandy Flasco
"Maribel is so great ! She makes this such a pleasant experience thank you for all of your help! I highly recommend this company for your insurance needs"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gus Cisneros’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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vicente cardelle

June 3, 2026

5  out of  5
rating by vicente cardelle
"I was lucky enough, that the person who attended my inquiry, and did every possible thing to help me was Carla Solorzano ,not everyone has the patience , and willingness to help someone,it was because of her instructions and patience ,that I was able to get the instructions that I needed. I even felt bad to keep her on the phone for so long Now a days is not easy to find employees like her
Another plus for State Farm"
We responded:
"Thank you for taking the time to leave such a great review, vicente. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Inesa Gegprifti

May 26, 2026

5  out of  5
rating by Inesa Gegprifti
"Michael Vera was very effective and professional. He explained all aspects of our policy change clearly and helped us get the best possible rate for our home and auto bundle."
We responded:
"Thank you for your review, Inesa! We’re glad to hear Michael Vera was effective and professional, clearly explained the policy change, and helped you secure the best possible rate for your home and auto. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Rodriguez

May 15, 2026

5  out of  5
rating by Rodriguez
"Just wanted to share my experience with my State Farm rep Maribel Diaz. I never write reviews but this call required one. She was patient in listening to my issue and helped me resolve just as quick. Thank you Maribel. 👏🙂"
We responded:
"We appreciate your review, Rodriguez! We are delighted to know you had a great experience with Maribel. We know you have options when it comes to insurance, and we thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Robert Connor

May 13, 2026

5  out of  5
rating by Robert Connor
"EZ experience with a personable and knowledgeable insurance agent who was a pleasure with which to do business."
We responded:
"Thank you for your kind words, Robert! We're delighted to hear that you had a positive experience with Michael Vera. We thank you for your business with us. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Tina Rojas

May 13, 2026

5  out of  5
rating by Tina Rojas
"Maribel is very nice, professional,
took the time to understand and explain everything I needed it to know"
We responded:
"We appreciate your review, Tina! We are delighted to know you had a great experience with Maribel. We look forward to continuing our Good Neighbor service for many more years to come. Your State Farm family is here to help!"
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Sebastian Cassis

May 11, 2026

5  out of  5
rating by Sebastian Cassis
"Amazing customer service! I worked with Beatriz and she was as nice as she was efficient, 5 stars in my book!"
We responded:
"Thank you for your feedback, Sebastian! We know you have options when it comes to insurance, and we thank you for choosing our agency. We’re thrilled to hear that Beatriz provided you with such a positive experience. We look forward to continuing our Good Neighbor service for the years to come! Your State Farm family is here to help!"